St. Ann Catholic Parish
The Acceptiva customer service is outstanding and very quick to create new forms, edit existing forms or answer questions about transactions, reporting or new form requests.The Acceptiva customer service is outstanding and very quick to create new forms, edit existing forms or answer questions about transactions, reporting or new form requests. And although Acceptiva creates our forms on demand, we can still edit many components of the forms including all email receipts and even change the entire CSS of the forms if we choose.
We greatly appreciate the sophistication and complexity of the recurring pledge functionality that manages our Stewardship program recurring gifts. Although it can support a wide range of giving options and time periods, it is very simple for parishioners to interact with to set up their contributions or manage their own giving and payment method options. The reporting is both extremely detailed and easy to use. Custom exports and reports are simple to create and save, and the settlement reporting makes reconciliation a much simpler task.
The reporting is both extremely detailed and easy to use. Custom exports and reports are simple to create and save, and the settlement reporting makes reconciliation a much simpler taskThe Acceptiva platform enables us to add unlimited users to the Acceptiva reporting and transaction management database access, and to assign permissions by user and even by form. This gives us tremendous flexibility in allowing staff and volunteers to access transaction data in a very controlled manner. There is no additional charge to add users and training for new users, like customer service, is also free of additional charges. Everything is covered by the one monthly Acceptiva fee.
Acceptiva also offers a mobile application that we use at our Carnival and Fish Fry events to make payment processing by phone or mobile device, simple and seamless. We also utilize the Acceptiva API to integrate with select
third partyapplications when necessary. These additional capabilities ensure that our transaction reporting is accessible from one database and all funds deposits are easily identifiable.
Acceptiva is an active partner in the creation and management of the evolving online payment solutions at St. Ann Parish and is a perfect complement to our very busy staff and volunteers. We highly recommend Acceptiva to any church or parish for its online payment needs.
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