Yes, you will need a payment processing solution; either PayPal or a merchant account. A merchant account is an agreement between a merchant account provider and an organization that establishes the rules for accepting credit card transactions and transferring funds. Your merchant account is connected to your organization's bank account so that processed funds can be transferred directly to your organization. Acceptiva can provide you with an online merchant account from one of our partners or you may use your own.
Absolutely. Acceptiva is compatible with the majority of merchant account providers. We'll simply need a VAR sheet from your current provider to get you set up with Acceptiva. Your merchant provider can contact us directly if they have questions about our gateway. If you use your own merchant account provider you will be billed separately for credit card processing fees by that provider.
No. We will never charge you for edits, changes, or customer service. The Acceptiva Unlimited plan includes unlimited secure forms. The first 5 secure forms are included with AcceptivaGo, and additional secure forms are just $50 each.
Yes, there are several areas of secure forms that you can edit and change, including color schemes, CSS and banner images. You can also turn secure forms off and on and manage form permissions yourself.
No. Your merchant account provider or PayPal, if you have a PayPal account, will bill you for merchant (credit card) account fees. If you use one of Acceptiva's merchant account partners you will be billed for credit card processing fees by that partner. Acceptiva charges Acceptiva platform fees for which you will be billed separately. Acceptiva platform fees vary by service plan and are detailed in the pricing windows above.