Yes. A merchant account is an agreement between a credit card processor and an organization that establishes the rules for accepting credit card transactions and transferring funds. Your merchant account is connected to your organization's bank account so that transacted funds can be transferred to the organization. A merchant account is required in order to accept credit or debit card transactions directly into your organization's bank account. Acceptiva can provide you with a low-cost online merchant account from one of our partners or you may use your own.
Absolutely. Acceptiva is compatible with the majority of merchant service providers. We'll simply need a VAR sheet from your current provider to get you set up to process transactions. If you use your own merchant services provider you will be billed separately for credit card processing fees by that provider.
No. We will never charge you for edits, changes, or customer service. The Acceptiva Unlimited plan includes unlimited forms. The first 5 forms are included with AcceptivaGo, and additional forms are $50 each.
All online credit and debit card transactions incur processing fees assessed by Visa, Mastercard, Discover or American Express. If you use your own merchant services provider you will be billed for these credit card processing fees by that provider. If you use one of Acceptiva's merchant services partners you will be billed for these credit card processing fees by that partner. In addition to these processing fees, Acceptiva charges an Acceptiva platform fee for which you will be billed separately.