A merchant account is an agreement between a merchant account provider and an organization that establishes the rules for accepting credit card transactions and transferring funds. Your merchant account is connected to your organization's bank account so that processed funds can be transferred directly to your organization.
Absolutely. Acceptiva can work with the majority of merchant account providers that are TSYS compatible. TSYS is one of the largest processors in the world and so there is a good chance your current merchant account provider is TSYS compatible. We'll simply need a VAR sheet from your current provider to get you set up with Acceptiva. Your merchant account provider can contact us directly if they have questions about our processing platform and gateway. If you use your own merchant account provider you will be billed separately for credit card processing fees by that provider.
All major credit cards, including Visa, Mastercard, Discover, JCB and American Express. The types of credit cards accepted through PayPal or Stripe is governed by your arrangement with those companies.
No. We will never charge you for edits, changes, or customer service. The Acceptiva Unlimited plan includes unlimited secure forms. The first 5 secure forms are included with AcceptivaGo, and additional secure forms are just $50 each.
Yes, there are several areas of secure forms that you can edit and change, including color schemes, CSS and banner images. You can also turn secure forms off and on and manage form permissions yourself.
No. The provider of your merchant account or PayPal or Stripe if applicable, will bill you for merchant (credit card processing) account fees. If you use one of Acceptiva's merchant account partners you will be billed for credit card processing fees by that partner. Acceptiva charges Acceptiva platform fees for which you will be billed separately. Acceptiva platform fees vary by service plan and are detailed in the pricing windows above.