Client Testimonials

"The College of William and Mary implemented Acceptiva as a way to offer our donors a convenient way to give online with their credit cards. We needed a system that could conform to our many requests and requirements and still be user friendly to our donors. Acceptiva was able to accommodate that need!"

"From our perspective, this has been one of the most beneficial products we have ever used. Our kick off for this system was of all times, the end of the calendar year, one of our very busiest times for donations! The system worked fantastic and the help we received being "newbie's" was outstanding. Literally anytime day or night, our calls are picked up and our questions answered."

"The continued communication for enhancements and additions is equally amazing. This system has proven to be a huge advantage to our donors and to us with the ease of use and the dynamite reporting opportunities available. Acceptiva has been a great choice and we are very happy to be working with them!"

"Junior Achievement of Dallas has conducted multiple online campaigns, including our annual bowl-a-thon event, annual golf tournament and Hall of Fame event, using the Acceptiva service. It has made our online giving customer experience much easier. We are very pleased with the custom designed pages, online reporting and excellent customer service. We are extremely impressed with Acceptiva's response times and attention to detail. They have worked with us to make our experience as simple as possible and we hope to continue our relationship with Acceptiva for many years to come."

"The staff of New Life Church @ North Bend loves working with Acceptiva. The service and ease of use are excellent. Setup was simple, and Acceptiva even manages our recurring tithes; our members just love it and feel very secure when using our customized tithe page. These elements coupled with the excellent support offered by the staff at Acceptiva make us very happy to use the service. I wish we had found Acceptiva sooner!"

"We've been using Acceptiva since January 2007, and have found their performance and customer service to be outstanding. After getting our input on what we wanted, they did the complete web setup - and the funds go straight into the temple bank account. We're using them to process dues payments, capital campaign contributions, tribute contributions, and payments for events. Acceptiva also allows us to process transactions manually for those who might want to provide information in person or over the phone."

"Habitat for Humanity of East King County has been using Acceptiva’s online payment and registration services for the past year for our fundraising events. The Acceptiva team has been open and adaptable to suggestions and requests for making the online customer experience as personal to Habitat’s mission as possible. We have used the online pages for event registrations, corporate sponsorships, individual donations, and team sponsorships for events such as fun runs, golf tournaments and auctions. The reporting tools combined with our merchant account make bookkeeping a breeze on our end, and the auto-generated receipts make bookkeeping a breeze for our donors! The ease of use for accepting online donations has made Acceptiva the preferred choice for our clients."

"I would like to express my great appreciation to the Acceptiva team for their outstanding service and efficiency. Within a very limited time we were able to choose the right product and set up the online donation page just two weeks before our largest annual televised fundraiser - Thanksgiving Day Telethon. Without their ongoing support before, during and after the Telethon, we couldn't make the Telethon the success it was. For small or midsize non-profits such as Armenia Fund USA, Acceptiva is an ideal and most cost effective solution. Thank you Acceptiva! "

"Acceptiva is a great solution for us. We are a small non-profit organization with very little technical web development expertise. The Acceptiva service is easy to implement with fees that are simple to understand. Our customized payments page links right from our own website just like an in-house e-commerce solution; no hassle and simple for donors to interact with. The virtual terminal allows us to manually enter payments received in person or in the mail and have all of our transactions consolidated in the Acceptiva Client Manager reporting. "

"One of my top priorities at DIFFA/Dallas was securing a cost-effective and robust online payment service that could be implemented in very short order for our newly launched annual fund drive. During my research, it quickly became clear that Acceptiva was the right solution for our organization. Since our initial launch we have utilized Acceptiva for an increasing number of campaigns - and we now utilize them for all three of our major annual events. The volume of transactions has steadily grown while simultaneously relieving the burden for manual credit card transactions; and we have not had one charge back in the nearly two years we have been using Acceptiva. I have no hesitation in recommending Acceptiva to other non-profits. "

"Our experience with getting started and setting up our online credit card processing with Acceptiva has been as easy and trouble-free as one could wish for. The process was straightforward and painless, with each step clearly specified, and the support is first class. Integration with our web site was as simple as pasting a link into the right place on our basic page. We will very soon be expanding to additional campaign pages for our other needs, and I know how simple this will be."

"Pueblo a Pueblo is a small but growing non-profit that raises U.S. funds to assist the indigenous community of Santiago Atitlan, Guatemala. We have one paid staff member and increasingly have turned to the internet to find our community of donors. As we began growing, looking for a secure, easy, predictably priced and reliable way to offer our donors on-line donation services without a major commitment of time and money."

"Pueblo a Pueblo has multiple "campaigns" and we had only a vague idea of how we could manage these accounts. The setup, guided by Acceptiva personnel, was rapid, understandable and flexible. They even made helpful suggestions regarding our website, based upon their experience. One of the things that impressed me was that Acceptiva personnel worked within our timeframe and spoke straightforward "English" - working through some of the complex issues of pulling together a clear and coordinated message to our donors. Once up and running, Acceptiva personnel remained available to refine the pages even further. The system is straightforward, understandable and on the few occasions when we have had a question - there is a live, responsive and knowledgeable Acceptiva staff ready to help."

"I have already heard from several of our donors that they are pleased with the ease with which they can now make credit card donations to Pueblo a Pueblo. Internally, Acceptiva has cut our administrative overhead by greatly reducing the time it takes to manage small donations - thank you letters, recurring donations and data management. And online donations have increased dramatically. The benefits to us have gone far beyond our expectations and allow us to concentrate on cultivation of donors, rather than data management. Acceptiva has both simplified my hectic life and opened doors to donors."

"Acceptiva's service is exactly what we were looking for for online donations and membership. It was so quick and easy to implement that it was almost unbelievable. Everyone we have worked with at Acceptiva has been incredibly responsive and helpful. It's a dream service for nonprofits on a budget."