Client Testimonials

"The College of William and Mary implemented Acceptiva as a way to offer our donors a convenient way to give online with their credit cards. We needed a system that could conform to our many requests and requirements and still be user friendly to our donors. Acceptiva was able to accommodate that need!"

"From our perspective, this has been one of the most beneficial products we have ever used. Our kick off for this system was of all times, the end of the calendar year, one of our very busiest times for donations! The system worked fantastic and the help we received being "newbie's" was outstanding. Literally anytime day or night, our calls are picked up and our questions answered."

"The continued communication for enhancements and additions is equally amazing. This system has proven to be a huge advantage to our donors and to us with the ease of use and the dynamite reporting opportunities available. Acceptiva has been a great choice and we are very happy to be working with them!"

"Acceptiva seriously has one of the best customer service departments I have ever encountered. The attention to detail and their speed is amazing. The flexibility of having multiple customized pages is extremely valuable with so many ministries needing different forms simultaneously. You will not find a better solution than Acceptiva."

"Saved By God's Grace is a grass-roots ministry to the children of Kenya. We work hands-on in Kenya so we out of the United States many months out of the year. Acceptiva allows us to be out of the country and have our supporters simply use their system to fund the ministry even when we are not here. The ease and flexibility of set-up, accepting contributions, transferring of donations directly to our checking account and sending an automated receipt to our donors has made it a perfect solution to our ministry needs."

"We have used Acceptiva in many different applications. We currently have "pages" set up to support each orphanage we service, sponsor individual children and give access to our donors for fundraisers as they occur. The flexibility of the format is wonderful and it allows us to change pages as our ministry evolves."

"Since starting with Acceptiva in 2007 we have not had even one issue or complaint from a donor. In addition, we have always had prompt, courteous service from the staff and they have always worked with us to make our interaction with our donors a pleasant experience."

"We look forward to continuing our relationship with Acceptiva long into the future and I would highly recommend Acceptiva for any non-profit looking for a holistic and flexible donation acceptance system."

"We have been using Acceptiva for several months now, and we usually have several different payment pages up and running at any given time. We have pages for dinner reservations, educational programs, donations, and payments on members' accounts. We have two schools here and they both use Acceptiva as well."

"We appreciate Acceptiva's amazing customer service and quick turn-around. We literally have had every page built within 24 hours, and usually sooner than that. Whenever we've called them, they have been friendly, courteous, and have answered our questions or solved our problems quickly."

"In short, we're very happy!"

"Junior Achievement of Dallas has conducted multiple online campaigns, including our annual bowl-a-thon event, annual golf tournament and Hall of Fame event, using the Acceptiva service. It has made our online giving customer experience much easier. We are very pleased with the custom designed pages, online reporting and excellent customer service. We are extremely impressed with Acceptiva's response times and attention to detail. They have worked with us to make our experience as simple as possible and we hope to continue our relationship with Acceptiva for many years to come."

"We've been using Acceptiva since January 2007, and have found their performance and customer service to be outstanding. After getting our input on what we wanted, they did the complete web setup - and the funds go straight into the temple bank account. We're using them to process dues payments, capital campaign contributions, tribute contributions, and payments for events. Acceptiva also allows us to process transactions manually for those who might want to provide information in person or over the phone."

"Habitat for Humanity of East King County has been using Acceptiva’s online payment and registration services for the past year for our fundraising events. The Acceptiva team has been open and adaptable to suggestions and requests for making the online customer experience as personal to Habitat’s mission as possible. We have used the online pages for event registrations, corporate sponsorships, individual donations, and team sponsorships for events such as fun runs, golf tournaments and auctions. The reporting tools combined with our merchant account make bookkeeping a breeze on our end, and the auto-generated receipts make bookkeeping a breeze for our donors! The ease of use for accepting online donations has made Acceptiva the preferred choice for our clients."

"I would like to express my great appreciation to the Acceptiva team for their outstanding service and efficiency. Within a very limited time we were able to choose the right product and set up the online donation page just two weeks before our largest annual televised fundraiser - Thanksgiving Day Telethon. Without their ongoing support before, during and after the Telethon, we couldn't make the Telethon the success it was. For small or midsize non-profits such as Armenia Fund USA, Acceptiva is an ideal and most cost effective solution. Thank you Acceptiva! "

"Acceptiva is a great solution for us. We are a small non-profit organization with very little technical web development expertise. The Acceptiva service is easy to implement with fees that are simple to understand. Our customized payments page links right from our own website just like an in-house e-commerce solution; no hassle and simple for donors to interact with. The virtual terminal allows us to manually enter payments received in person or in the mail and have all of our transactions consolidated in the Acceptiva Client Manager reporting. "

"Acceptiva's service is exactly what we were looking for online donations and membership. It was so quick and easy to implement that it was almost unbelievable. Everyone we have worked with at Acceptiva has been incredibly responsive and helpful. It's a dream service for nonprofits on a budget."

"St. Stephen's Episcopal Church used to take credit cards from their members and input the information by hand each month! CRAZY. When I started helping that department streamline I could see that we needed to give our members another way of making a gift to the church. At first our focus was on the monthly pledge but as we looked into the idea of taking credit cards it became clear that we might as well give our members the opportunity to give towards their pledge along with other areas to support the church. We shopped around by contacting other churches to find out who the used, if they were happy and how they implemented it on their website. It became clear that Acceptiva was the one to look into with more detail. THEN, we made the call to customer service and I was sold. Let me say I am someone who does her homework and that the customer service piece is very important."

"In putting together our 'page' Acceptiva was more than patient with me changing my mind a few times! The staff was very helpful to make an easy to use streamline page that our members could use. Once we knew we wanted to go with Acceptiva, it was just a few days before we were 'online'. Most of our members go to the eGiving page on our website and give but we also have the option of setting them up ourselves if they don't have a computer or they just need a little help. Security was a concern of the church as we wanted our members to feel comfortable. We had our Technology people review the set up and we were giving the green light to move forward. We are glad we did."

"We had our big Outreach Event in October 2008 using Acceptiva on laptops for people to check out at the end of the evening. It was a huge success with NO credit card work to do the next day. We were able to run a report that evening to see how much St. Stephen's was going to be able to give to others in 2008. We have a vacation Bible School each summer and that will be our next adventure to use Acceptiva. I am sure the parents will be thrilled with this option to make their payment."

"When our Foundation found the need for an online method to accept credit card payments for our charitable activities, we did our homework and chose Acceptiva. Since that time, we have worked together extremely well and created a number of payment pages for each of our varied projects."

"Many of our projects include a "silent auction" component. We struggled to come up with an idea how we could make this process less painful. The Acceptiva staff reached out to me and offered to create a special page that was within the Acceptiva Client Manager, thus giving us more flexibility than we have ever had; they made great suggestions and within the hour we had a fully functioning web page that we could accept payment for multiple itemized purchases at the same time."

"This incredible service is typical of what we receive from Acceptiva. Their staff returns my communications quickly and makes requested changes as if they were working on their own charity and the cost is very reasonable. I highly recommend Acceptiva to anyone looking for an easy to use, cost effective web-based credit card solution."

"Pueblo a Pueblo has multiple "campaigns" and we had only a vague idea of how we could manage these accounts. The setup, guided by Acceptiva personnel, was rapid, understandable and flexible. They even made helpful suggestions regarding our website, based upon their experience. One of the things that impressed me was that Acceptiva personnel worked within our timeframe and spoke straightforward "English" - working through some of the complex issues of pulling together a clear and coordinated message to our donors. Once up and running, Acceptiva personnel remained available to refine the pages even further. The system is straightforward, understandable and on the few occasions when we have had a question - there is a live, responsive and knowledgeable Acceptiva staff ready to help."

"I have already heard from several of our donors that they are pleased with the ease with which they can now make credit card donations to Pueblo a Pueblo. Internally, Acceptiva has cut our administrative overhead by greatly reducing the time it takes to manage small donations - thank you letters, recurring donations and data management. And online donations have increased dramatically. The benefits to us have gone far beyond our expectations and allow us to concentrate on cultivation of donors, rather than data management. Acceptiva has both simplified my hectic life and opened doors to donors."

"Colorado Art Ranch did extensive research to find a way to take payments online. We were looking for something secure, easy to use, and comfortable for our constituency. We looked at thirty different companies. We chose Acceptiva for their honesty and willingness to work on improvement. In the three years we've been with them we have never had a glitch, never had a slow response, never had a problem of any sort. "

"The entire Acceptiva staff have been responsive to our every whim. The capabilities of the software have increased greatly (faster than I can keep up with). I have suggested Acceptiva to several other EO's and will continue to do so."